A big shout out to all the participants of the softskill training by Sharpskills, at IVL Trivandrum office. The powerpacked sessions of 20 hours included #Customer_Delight #Team_Work, #Accountability #Corporate _Email_Call_Etiquette, #Listening_skills #Business_Communication where each of them participated in role plays, presentations, a lot of talking enjoying their progress. They explored the secrets of the 3 V’s of Communication, listening through RASA, PREP, 3 W’s, BLUFF and a lot more. Let’s be the enablers to help them practise and live these learnings to the best and in turn embed the professionalism in each IVLion!
Also great thanks to all the managers and heads who took out time for the interaction with the facilitator, Ms. Sangeetha, sharing the learnings, challenges and the expectations to understand their role to extended support for all the new learners. #IVL_Learning_Culture!
