Customer Success Stories
Discover what our satisfied customers have to say about our products and services. Learn how they have benefitted from our solutions and what sets us apart from the competition.
We work in the chemical industry and do a sizable amount of export and import business. All of our EXIM documentation are now managed manually, which was creating time-consuming tasks. We made the decision to implement the OptiExim solution in conjunction with the SAP Project in light of all the current issues and the anticipated growth.
Now that the Opti EXIM 10x solution has been implemented, we are able to track all of our export obligations that are in need of advance authorization, as well as the use of our imports and our improved visibility of our outstanding duty drawback receivables from multiple ports. Consignment sales, often known as consumption invoices, are an unusual export transaction type in BVC. Without any significant manual labour, the OptiExim system enables us to automate the export documentation for consignment transactions and the tracking of the same.
We are currently able to use the OptiEXIM transactions extensively covering Letter of credit, Bill of Entry and tracking of the logistics costs incurred under Inbound and Out bound shipments .
In addition to the above, we are using Innovals domain expertise to improvise our business process, especially on the timely adherence to various statutory compliance for a chemical industry like us Keyur ThakkarIT Head, Best Value Chem
When we decided to implement EXIM solution in S4HANA, we turned again to IVL. The solution is even better with OptiEXIM and came along with latest statutory scenarios/ compliance. The team is very hands on and well aware of the requirements both in statutory as well as on business perspective.
Though the requirements for Pharma and in particular to our model of business are different from other Industry, the team have not shown any difficulty. It was seamless understanding and designing the solution to suit our requirements. Their expertise and professionalism were evident, finally we are pleased with the final solution. The vast domain knowledge and their IT expertise is reliable and trustworthy.
We would recommend IVL to anyone looking for quality IT services (in particular to handling various aspects of Import/Export including Compliance and tracking), delivered in a professional manner. V.Satyanarayana Reddy, Director Indirect Taxation (Exim & Customs)
Our recent implementation of the OptiEXIM solution on S4HANA takes care of all of our export documents hassle free. Manually preparing export documentation was a time-consuming task, and tracking numerous export obligations under different Import Licenses , export receivables, and duty drawback computations was extremely difficult. We have automated all of the present manual processes with this OptiEXIM system Implemented by Innoval , doing so with greater effectiveness and precision. Like us, the pharmaceutical industry & other exporters will have to fulfill the exchange control laws to furnish the ETX forms in case of delay in realizing the Exports proceeds. OptiEXIM takes care of this kind of tracking mechanism and the generation of ETX forms without any manual Intervention . The printing and creation of country-specific documents, which are necessary for the pharmaceutical business, have also been automated.
We are planning to have more automation & digitalization of both imports and exports Module under this solution in coming days. Satish Kalluri,Manager IT, Hetro Drugs
The five key enablers after adopting OptiEXIM way of import export management are:
- Automated 1st trigger: The solution in virtually integrated with global core in such a way that at the start of the day, user gets an automated work list to plan the days work.
- Workflow: right from the 1st to the last user, the workflow remains sequential i.e. unless preceding user performs his/her tasks & forwards the transaction, succeeding user cannot act.
- Mobility: The sole COVID savior in its true sense for BASF India Ltd., since the implementation happened 3 months before COVID lock down. Earlier system was standalone & could work only in office premise.
- Direct Filing: The ultimate output from OptiEXIM is an electronic file, that transmits to Customs revenue portal (ICEGATE) seamlessly for both import & export declarations.
- Analytics: Offers SAC as the analytics tool catering to daily, monthly, weekly reporting needs with infographical data representation & easily downloadable versions.
It was our first Venture with IVL for implementation of E-Invoice Solution in Sept’2020. Although it was a new functionality for everyone, IVL team has showcased a good understanding of Statutory requirements & the Product was also good which helped in quick implementation. The tool is working in seamless manner since the & we only get rare issues for this solution. It has benefited the organization in terms of Compliance, Accuracy of data being send to Govt. Portal, Generation of correct Outputs etc.
This functionality being Business Critical, support is equally important & IVL team’s availability has been always very good & they have extended their prompt support always.
Thanks to entire IVL team for their support & we looks forward to continue this Journey by expanding into new products as well.Amol Ghaisas, IT, Grasim Industries Ltd - Chemicals Division
The IVL team was indeed collaborative and worked closely with our team throughout the project, staying on task and on target. The implementation team was not only expert in their domain but also demonstrated professional and proactive attitude. The team was agile in their approach and were always open to our suggestions, and customized the product to suit our processes. Despite Government introducing frequent changes, the team was quick enough to make the solution adaptable to the new changes.
We thank you for providing us stable solution & on time delivery. We were able to meet the deadline ahead of schedule thanks to your focused and service oriented approach. Looking forward for future engagements with IVL.Satej Revankar, CIO of FIAPL
We, at Britannia, were able to successfully comply with the 1st October 2020 deadline for e invoicing for a huge volume of data by using the Optie-Invoice solution. Early implementation was done which facilitated us with a month’s time to do an extensive testing. The team is hands-on with the technical, functional understanding and is very nimble in its operations.Swagath K V, Indirect Tax Manager -Britannia Industries Limited
The e-invoice solution GUI is really users friendly and easy to understand even for new users. The IVL team is really very supportive and committed to perform the task assign within a time line. It is nice experience working with IVL and we will definitely look forward to work together for future projects.Ketan Patel, SAP IT Lead - Grasim Industries Ltd - Epoxy Division
We thank IVL for the wonderful job in helping us implementing OptiEinvoice product. Everyone with whom we interacted was professional and hard working.Thanks to them, we were able to achieve our goal on time. We look forward to continue working with them in the future.Suraj Nikte, Business Analyst - Thermo Fisher Scientific
Our wonderful partnership with IVL is further strengthened with the implementation of OptiE-Invoice solution within the compliance period. The team’s technical/functional skills, commitment, positive attitude, and pro-active approach made it a seamless process. We are extremely happy with IVL’s products and the capability to implement them. We strongly recommend IVL to other companies, seeking similar business solutions. Thank you IVL and looking forward to a continued partnership.Shaji Varghese, Senior Vice President, Alok Industries Limited
We would like to express our satisfaction on the cooperation regarding the implementation of OptiE-invoice solution. IVL team did a very professional job. We are satisfied with the solution given to us and with the communication flow through the project. We look forward to working with them in future projects.Ajay Ajmera, Head IT, Birla Century
Well done and congratulations IVL team helping implementation of elnvoicing ahead of deadline. The IVL eInvoicing product has helped us to achieve quick results and appreciate excellent support from both functional and technical experts.
We are looking forward for future engagements on various SAP projects.Shailesh Patel, IDMC Limited
This serves to appreciate the efforts of the IVL Team in implementing the OptiE-Invoice solution within the right time, with the right approach and above all, with the right attitude. We are also appreciative of the fact that the IVL Team were able to manage all issues and concerns in an amicable manner, with all their domain and technical knowledge. We would be happy to work with IVL in the future for any SAP requirements.Rajender Koul, DGM IT, Sunbeam Lightweighting Solutions Pvt. Ltd.
OptiSign has made things easier in business for our outgoing invoices ensuring proof of customer’s acknowledgement and agreement which makes the payment process much simpler . Team is Professional and hard working. Thanks to them, It saved us a lot of time and resources. We look forward to continue working with them in the futureRamesh C, DGM-Systems, Coromandel International Ltd,a Murugappa Group Company
The digital signature implemented into our SAP through Innoval for export commercial documentation is working very smoothly and it has helped to eliminate time required for manual signatures daily morning before sending the original negotiable documents to our bank. Our team is able to focus more on other important aspects of commercial documents. Rahul KAVADE , Head - Export Documentation, Arvind Limited