AMS – Innoval Digital Solutions Pvt Ltd https://www.ivldsp.com Value delivered thro innovations Tue, 22 Apr 2025 08:42:57 +0000 en-GB hourly 1 https://wordpress.org/?v=4.4 Elevating Efficiency: The Role of Application Management Services in SAP Upgrades and Customization https://www.ivldsp.com/blog/elevating-efficiency-the-role-of-application-management-services-in-sap-upgrades-and-customization/ Mon, 05 Aug 2024 02:43:43 +0000 https://www.ivldsp.com/?p=13332 In the dynamic world of enterprise resource planning (ERP), SAP systems play a pivotal role in driving business efficiency and innovation. However, managing SAP upgrades, customizations, and ongoing support can be fraught with challenges. This is where IVL’s Application Management Services (AMS) come into play, offering a robust solution to these common pain points. By leveraging IVL’s agile operating model, comprehensive knowledge management suite, and unique delivery model, businesses can achieve seamless SAP upgrades, tailored customizations, and consistent support, thereby elevating overall efficiency.

 

The Challenges of SAP Upgrades and Customization

Complex and Disruptive Upgrades

SAP upgrades are essential to take advantage of the latest features, security enhancements, and performance improvements. However, these upgrades can be complex, time-consuming, and disruptive to business operations. They require meticulous planning, expert execution, and thorough testing to ensure that the new system integrates smoothly with existing processes and applications.

 

Limited Customization Options

Standard SAP configurations may not always meet the unique needs of every business. Customization is often necessary to align the system with specific business processes, regulatory requirements, and strategic goals. However, achieving effective customization can be challenging due to the technical expertise required and the risk of impacting system stability and performance.

 

Ongoing Support and Maintenance

Maintaining an SAP environment involves continuous monitoring, troubleshooting, and optimization to ensure optimal performance. Businesses often struggle with limited internal resources and expertise to provide the necessary support, leading to potential inefficiencies and increased operational risks.

 

IVL’s AMS Services Address These Challenges

Seamless SAP Upgrades with an Agile Operating Model

IVL’s AMS services are designed to facilitate smooth and efficient SAP upgrades through an agile operating model. This approach emphasizes flexibility, iterative development, and rapid deployment, allowing businesses to adapt quickly to new SAP versions with minimal disruption.

 

The agile model involves close collaboration between IVL’s experts and the client’s internal teams, ensuring that upgrades are aligned with business objectives and operational needs. IVL’s comprehensive testing protocols and risk mitigation strategies further ensure that the upgraded system operates seamlessly, minimizing downtime and maintaining business continuity.

 

Tailored Customizations with Expert Knowledge Management

IVL’s knowledge management suite is a critical component in delivering effective SAP customizations. This suite comprises a repository of best practices, industry standards, and technical documentation that IVL’s experts leverage to design and implement custom solutions tailored to each client’s specific requirements.

 

IVL’s team of seasoned SAP professionals works closely with clients to understand their unique needs and challenges. They then develop custom modules, workflows, and integrations that enhance the SAP system’s functionality while preserving its stability and performance. This targeted customization enables businesses to maximize the value of their SAP investments, driving greater efficiency and competitive advantage.

 

Comprehensive Support with a Unique Delivery Model

Ongoing support and maintenance are vital for the sustained performance of SAP applications. IVL’s AMS services offer a unique delivery model that combines proactive monitoring, preventive maintenance, and responsive support to ensure that SAP environments run smoothly.

 

IVL employs advanced monitoring tools to continuously track system performance, identify potential issues, and address them before they escalate into critical problems. Their preventive maintenance strategies involve regular updates, patches, and optimizations to keep the system secure and efficient. Additionally, IVL’s responsive support team is available round-the-clock to resolve any technical issues promptly, ensuring minimal impact on business operations.

 

Elevating Efficiency Through AMS

By addressing the challenges associated with SAP upgrades, customization, and ongoing support, IVL’s AMS services play a crucial role in elevating business efficiency. Their agile operating model ensures smooth and swift upgrades, while the knowledge management suite enables effective and tailored customizations. The unique delivery model provides comprehensive and proactive support, ensuring the SAP environment remains robust and efficient.

 

In today’s fast-paced business landscape, leveraging the right application management services can make a significant difference in operational efficiency and strategic success. IVL’s AMS services offer the expertise, flexibility, and support that businesses need to navigate the complexities of SAP management, driving continuous improvement and sustained growth.

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Navigating the Complexities of SAP: How IVL’s AMS Services Offer Scalability and Expertise https://www.ivldsp.com/blog/navigating-the-complexities-of-sap-how-ivls-ams-services-offer-scalability-and-expertise/ Wed, 31 Jul 2024 09:31:50 +0000 https://www.ivldsp.com/?p=13328 Managing SAP applications can be a daunting task for many businesses. The complexities involved often include limited scalability, expertise gaps, and high maintenance costs, all of which can hinder an organization’s ability to optimize its operations and stay competitive. IVL’s Application Management Services (AMS) are designed to address these challenges, providing businesses with the scalability, expertise, and cost-effective support needed to navigate the intricacies of SAP applications. In this blog, we will explore how IVL’s AMS services empower businesses to overcome these obstacles and achieve their strategic goals.

 

The Challenges of Managing SAP Applications:

Limited Scalability

As businesses grow and evolve, their SAP application requirements also change. Traditional in-house management of SAP systems can struggle to keep pace with these changing needs, leading to limited scalability. Businesses often find it challenging to adjust their SAP applications quickly and efficiently to accommodate growth, new business models, or changes in market dynamics.

 

Expertise Gaps

SAP applications are complex and require specialized knowledge to manage effectively. Many organizations lack the in-house expertise needed to maintain and optimize their SAP systems, resulting in inefficiencies and missed opportunities for improvement. Recruiting and retaining skilled SAP professionals can be costly and time-consuming, further exacerbating the issue.

 

High Maintenance Costs

Maintaining SAP applications in-house can be expensive. The costs associated with infrastructure, staffing, training, and continuous upgrades can quickly add up, straining the organization’s budget. These high maintenance costs can limit the resources available for other strategic initiatives, hindering overall business growth.

 

How IVL’s AMS Services Address These Challenges

Offering Scalable Solutions

IVL’s AMS services are designed to provide businesses with the scalability they need to adapt to changing demands. By leveraging IVL’s expertise, organizations can easily scale their SAP applications to meet their evolving requirements. Whether it’s expanding operations, integrating new business processes, or adapting to market changes, IVL’s scalable solutions ensure that SAP systems remain aligned with business goals.

IVL employs an agile operating model that allows for quick adjustments and deployments, enabling businesses to respond swiftly to new opportunities and challenges. This flexibility ensures that organizations can maintain their competitive edge without being constrained by their SAP infrastructure.

 

Bridging Expertise Gaps

IVL’s AMS services provide access to a team of highly skilled SAP professionals, including development architects, project managers, and support specialists. This pool of expertise ensures that businesses have the necessary knowledge and skills to manage and optimize their SAP applications effectively.

 

By partnering with IVL, organizations can benefit from best practices and industry-specific insights that enhance the performance and functionality of their SAP systems. IVL’s experts work closely with clients to understand their unique needs and tailor solutions that drive operational efficiency and business growth.

 

Reducing Maintenance Costs

One of the significant advantages of IVL’s AMS services is the reduction in maintenance costs. By outsourcing SAP application management to IVL, businesses can eliminate the need for extensive in-house infrastructure and staffing. IVL’s cost-effective support model ensures that organizations receive high-quality services without the financial burden associated with in-house maintenance.

 

IVL’s unique delivery model, which includes service levels and IP-based solutions, further optimizes efficiencies and reduces costs. This approach allows businesses to allocate their resources more effectively, investing in strategic initiatives that drive innovation and growth.

 

Empowering Businesses to Succeed

IVL’s AMS services empower businesses to overcome the complexities of managing SAP applications by providing scalable solutions, bridging expertise gaps, and reducing maintenance costs. By leveraging IVL’s comprehensive support, organizations can focus on their core competencies, enhance operational efficiency, and achieve their strategic objectives.

 

In a rapidly evolving digital landscape, businesses need partners who can help them navigate the challenges and opportunities presented by advanced technologies. IVL’s AMS services offer the expertise and flexibility required to ensure that SAP applications not only support but also drive business success. Embrace IVL’s AMS services and unlock the full potential of your SAP systems to stay ahead in today’s competitive market.

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What are Application Management Services (AMS) and Why Are They Important for Businesses? https://www.ivldsp.com/blog/what-are-application-management-services-ams-and-why-are-they-important-for-businesses/ Mon, 22 May 2023 08:53:19 +0000 https://www.ivldsp.com/?p=12867 In today’s technology-driven world, businesses rely heavily on software applications to carry out their day-to-day operations. However, managing and maintaining these applications can be a daunting task, especially for organizations that lack the necessary resources, expertise, and infrastructure. This is where Application Management Services (AMS) come in. AMS is a comprehensive approach to managing and maintaining software applications throughout their lifecycle, from development to retirement. In this blog post, we will discuss everything you need to know about AMS and why it is important for businesses.

What are Application Management Services (AMS)?

Application Management Services (AMS) refers to the process of outsourcing the day-to-day management and maintenance of software applications to a third-party service provider. AMS services include a range of activities such as application development, testing, deployment, monitoring, and maintenance. AMS providers offer businesses access to a team of experts with extensive knowledge and experience in managing various applications, including SAP, Oracle, and Microsoft applications.

Enhance Application Performance

One of the most significant benefits of AMS is the ability to enhance application performance. AMS providers have the necessary expertise to optimize applications to ensure they run smoothly and efficiently. They also use advanced tools and techniques to monitor and detect issues that may affect application performance. This leads to improved end-user experience and increased productivity.

Achieve Better Business Outcomes

AMS services help businesses achieve better business outcomes by providing them with the necessary support and resources to optimize their applications. This includes implementing new features and functionalities, improving application performance, and reducing downtime. With better application performance, businesses can deliver better products and services, resulting in increased customer satisfaction and loyalty.

Cost-Effective Solution

Outsourcing application management services is a cost-effective solution for businesses, especially those that lack the necessary resources to manage their applications in-house. With AMS, businesses can save on the costs of hiring and training IT staff, purchasing hardware and software, and maintaining infrastructure. They also have access to a team of experts who can provide support and guidance as needed.

Focus on Core Business Functions

By outsourcing application management services, businesses can focus on their core business functions and leave the technical aspects to the experts. This allows them to concentrate on growing their business, improving customer service, and developing new products and services. It also ensures that their applications are up-to-date and running smoothly, without having to divert resources from other critical areas.

IVL’s AMS Services

IVL offers a comprehensive range of AMS services designed to help businesses optimize their SAP applications and achieve better business outcomes. IVL’s AMS services include:

Application Management

IVL provides end-to-end application management services, including the development, testing, deployment, and maintenance of SAP applications. This ensures that businesses can focus on their core competencies while IVL takes care of the technical aspects.

Functional and Technical Support

IVL’s functional and technical support services ensure that businesses have access to the necessary support and resources to keep their SAP applications running smoothly. This includes troubleshooting, bug fixes, and enhancements.

System Monitoring

IVL’s system monitoring services ensure that SAP applications are constantly monitored and optimized to ensure maximum performance. This includes identifying and resolving issues before they affect application performance.

Application Innovation

IVL’s application innovation services help businesses stay ahead of the curve by providing them with access to cutting-edge technologies and innovative solutions. IVL’s team of experts works closely with businesses to understand their unique needs and challenges, and then develops customized solutions to help them achieve their goals. This includes leveraging emerging technologies such as cloud computing, artificial intelligence (AI), machine learning, and the Internet of Things (IoT) to enhance application performance and optimize business processes.

IVL’s AMS services are designed to help businesses achieve their goals in a cost-effective manner. By outsourcing their SAP application management to IVL, businesses can reduce their operational costs, increase productivity, and focus on their core competencies. IVL’s team of experts has extensive experience in managing SAP applications, and they are committed to providing businesses with the support and guidance they need to succeed.

In today’s fast-paced business environment, organizations need to be agile, flexible, and efficient. This requires them to have the necessary resources, expertise, and infrastructure to manage their software applications effectively. However, managing and maintaining these applications can be a daunting task, especially for organizations that lack the necessary resources and expertise. This is where Application Management Services (AMS) come in.

IVL’s AMS services offer businesses access to a comprehensive range of services designed to help them optimize their SAP applications and achieve their goals. IVL’s team of experts has extensive experience in managing SAP applications, and they are committed to providing businesses with the support and guidance they need to succeed. By outsourcing their SAP application management to IVL, businesses can reduce their operational costs, increase productivity, and focus on their core competencies.

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Manage your SAP application services in cost effective manner https://www.ivldsp.com/blog/ams/manage-your-sap-application-services-in-cost-effective-manner/ Mon, 27 Apr 2020 05:45:50 +0000 https://www.ivldsp.com/?p=8996

The success of any SAP implementation is highly dependent on the Application Management Services and the kind of support provided by competent partners. It is important to take necessary steps to apprehend the benefits of SAP investments, deliver true value and reduce total cost of ownership (TCO) by bringing down the cost with advance end user gratification to get enhanced business results.

Business Challenges

Today most organizations are struggling to maximize their return on IT investments as application support costs are taking up 60 – 70% of their IT budgets, limiting investments for new initiatives that can help meet business needs. The end user dissatisfaction and lack of application portfolio adoption further causes IT organizations to be continuously doing a catch up with business demands. All the above factors are resulting in an ever increasing gap between the required ITinvestments and business demands.

How IVL can help

IVL lean and accelerated Application Management Services (AMS) approach focuses on reducing cost and increasing efficiency. We will help in managing, innovating and transforming your application portfolio while substantially reducing the application maintenance costs by 20 to 30% or more. Improving service levels and user satisfaction and thereby giving organizations an opportunity to meet business demands. By reducing costs and introducing operational excellence, IVL AMS offerings can help you transform your IT organization, allowing you to focus on new projects. An embedded continuous improvement program will continue to drive down operating expenses over time helping you to undertake additional business aligned strategic initiatives.
IVL, as a leader among SAP application management service providers our AMS supports a round-the-clock operation with functional and technical expertise leveraging an efficient on-shore and off-shore delivery model. This right-shore model improves the SAP solution-based landscapes and ensures uninterrupted business operations and continuous productivity improvement in your organization in a cost effective manner.

IVL Value Proposition
  • SAP certified application support experts
  • Right shore delivery model to keep the support costs predictable and transparent
  • Reduced risk, reliable and sustainable operations
  • Automated application testing procedures
  • Proactive approach in issue identification and resolution
  • Agile dashboards for management reporting
  • Lowered Total Cost of Ownership (TCO)
  • Continuous improvement with IVL innovation and transformation
  • Agility and flexibility to scale in order to align with changing business environments
  • Unmatched expertise that suits medium to large enterprises equally
  • Allows IVL customer to focus on their core competencies
IVL Support Ticket Handling Mechanism
IVL Capabilities

With our application services, a team of SAP experts proactively detects and fixes potential problems, immediately responds to incidents, handles software maintenance and help drive continuous improvements across your solution landscape such as SAP ECC, SAP on HANA (SOH) and SAP S/4HANA

    • Consulting
    • Change Management
    • Business Process Engineering
    • IT Governance
    • Implementations
    • Rollouts
    • Upgrades
    • Application Management Services
    • Support Services
    • Enhancements
    • Support Desk
    • Performance Tuning
    • Remote application Management
Service Offerings
  • Continuously monitor the health of your SAP on-premise, cloud and hybrid applications
  • Get immediate response to events, trends and developing situations and fast remediation
  • Use automated systems to proactively detect and fix problems and alert experts
  • Prevent incidents that could negatively impact productivity, customer loyalty or your bottom line
  • Access a highly skilled team of consultants with deep solution knowledge and expertise
  • Receive quantifiable insights into improvement potential for your systems and processes
  • Improve Application Lifecycle Management (ALM) – from application deployment to modernization
  • Supports end-to-end Classic SAP ERP and S/4HANA System.
  • ABAP Development -Workflow, Reports, Interfaces, Conversions
  • Enhancements and Forms for new requirements.
  • Application Support, BASIS, GRC, and Security support
  • Service Request Execution, Application Administration
  • Release Management, Rollouts, upgrades, extensions and migrations
IVL Differentiators
  • Domain Expertise: Consultants within-depth domain expertise and experience in respective areas
  • Responsiveness: Quick and dynamic response to tickets using automated and managed ticketing tool
  • Easiness: Connect our experts working with a sense of urgency and ownership
  • Proactive Approach: Identifying and resolving issues proactively
  • SAP CoEs: Continuous improvement on all domains under IVL CoEs
  • Resourcefulness: Comprehensive solutions and in line with future goals and directions
  • Quality and Consistency: Achieved by adopting both industry / business specific and SAP Best practices
  • Reduce Total Cost of Ownership: Allows continuous process improvement and cost optimization
  • Flexible Resourcing Model: Balanced onshore / offshore delivery model for SAP application services
  • Robust KT Mechanism: Ensures a seamless knowledge transition to new consultants on-boarded

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About the Author

Manesh M S

Head SAP Enterprise Services (IVL) Responsible for SAP end to end implementations, rollouts, upgrades, migrations, integrations, and AMS. SAP certified professional with 20 years of experience on various industry verticals as a solution architect.

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